Privacy Policy

We, UNITEC FOODS Co., Ltd. (hereinafter referred to as "the Company"), are committed to properly handling and securely managing personal information by establishing the following Privacy Policy ("this Policy").
This Policy applies to all personal information obtained by the Company, including information collected through this website. We declare that we will handle personal information safely and appropriately and set forth the Company's basic policy regarding personal information.

1. Definition of Personal Information
"Personal information" refers to any information about a living individual that can identify the specific individual, such as name, address, telephone number, email address, and other information.
2. Acquisition and Use of Personal Information
When collecting personal information (such as through our inquiry form), the Company will specify and inform you of the purpose of use in advance and will collect personal information by lawful and fair means within the necessary scope. We will not collect personal information without your consent.
3. Handling of Personal Information of Minors
Our website is intended for business professionals and is not directed to children under the age of 16. The Company does not knowingly collect personal information from children under 16 years of age without the consent of a parent or legal guardian. If we become aware that we have inadvertently received personal information from a child under the age of 16 without parental consent, we will take steps to delete such information from our records.
4. Purpose of Collecting and Using Personal Information
The Company will obtain and use personal information within the necessary scope for the following purposes. If it becomes necessary to use personal information beyond the scope of the following purposes, we will contact you in advance to inform you and will use it after obtaining your consent.
  • · To ship ordered products, send invoices, and confirm order details.
  • · To respond to inquiries or opinions from customers and for recording and organizing them (including information collected through our inquiry form).
  • · For member identification on membership websites
  • · For managing usage history, customer management, analysis, and improvement of products and services.
  • · For planning, implementing, and informing about products, services, events, and campaigns of the Company or our group companies.
  • · For conducting surveys and questionnaires for product development and sales strategies and creating statistical information.
  • · To notify changes to this Policy or Terms of Use.
  • · To address actions that violate this Policy or Terms of Use.
5. Safety Management Measures

The Company endeavors to store and manage personal information accurately and up-to-date, and takes the following measures to prevent unauthorized access or leakage when handling personal information:

Formulation of Basic Policies and Establishment of Rules

We have established internal regulations such as the "Information Management Regulations," "Information Security Regulations," and "Compliance Action Standards Manual." We comply with applicable laws and regulations and stipulate the handling of personal information within the Company.

Personnel Safety Management Measures

We stipulate matters concerning the confidentiality of personal information in our employment rules and strive to educate and train employees to improve awareness regarding personal information protection.

Organizational Safety Management Measures

We have appointed a Chief Information Management Officer responsible for handling personal information and Information Management Officers for each department. We operate under strict management by formulating specific policies and handling methods related to personal information protection.

Physical Safety Management Measures

We manage the entry and exit of employees and take physical protection measures to prevent theft or loss of equipment, electronic media, and documents handling personal data. Personal information that is no longer needed is promptly and appropriately deleted or disposed of.

Technical Safety Management Measures

We implement access control to limit personnel handling personal information. We have introduced mechanisms to protect information systems from unauthorized access or malicious software. We use TLS (Transport Layer Security)encryption to ensure secure data transmission between your browser and our website.

6. Changes in Purpose of Use
The Company may change the purpose of use of personal information only when it is reasonably related to the original purpose. When changing the purpose of use, the Company will notify you of the changed purpose by the method prescribed by the Company or announce it on this website.
7. Shared Use

The Company may share personal information as follows:

Items of Personal Information to be Shared

  • • Name (individual's name, company name, department name)
  • • Address
  • • Telephone number
  • • Email address

Scope of Shared Users

  • • Name: Tastable Co., Ltd.
  • • Address: 14-4 Kodemmacho, Nihonbashi, Chuo-ku, Tokyo, Japan
  • • Representative: Akihiro Yamanaka

Purpose of Use by Shared Users

  • • To ship ordered products, send invoices, and confirm order details.
  • • To respond to inquiries or opinions from customers and for recording and organizing them.
  • • For planning, implementing, and informing about products, services, events, and campaigns of the Company or our group companies.
  • • For conducting surveys and questionnaires for product development and sales strategies, and creating statistical information.

Responsible Party for Management of Personal Information

  • • Name: UNITEC FOODS Co., Ltd.
  • • Address: 14-4 Kodemmacho, Nihonbashi, Chuo-ku, Tokyo, Japan
  • • Representative: Takahiro Ohashi
8. Outsourcing the Handling of Personal Information
The Company may outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use. We thoroughly assess the eligibility of contractors, conclude agreements that appropriately stipulate the protection of personal information, and continuously supervise contractors as necessary.
9. Provision of Personal Information to Third Parties

Except for the above outsourcing, the Company will not disclose or provide personal information to third parties without your consent. However, personal information may be disclosed or provided without your consent in the following cases:

  • · When required by law or regulations from public institutions such as courts or police.
  • · When it is necessary to protect a person's life, body, or property, and obtaining consent is difficult.
  • · When it is necessary to cooperate with national or local authorities in executing affairs prescribed by laws and obtaining consent may hinder the execution.
10. Disclosure, Correction, and Suspension of Use of Personal Information
When you request disclosure or correction (correction, addition, deletion, suspension of use, etc.) of your personal information, we will confirm your identity and respond appropriately within a reasonable period and scope.
Before complying with your request, we may ask you to provide appropriate identification to verify your identity.
11. Handling of Personal Information on Our Website

To provide smooth services, understand statistical access information, and offer customized information, the Company uses Account Engagement by Salesforce. This tool collects visitor numbers, visit routes, and browsing information (viewed pages, clicked links, web browsers, IP addresses, etc.). Please refer to Salesforce's privacy policy:
Salesforce Privacy Policy: https://www.salesforce.com/company/privacy/

Our website uses TLS (Transport Layer Security) certificates to encrypt information and ensure secure data transmission between your browser and our website. Our website also uses cookies to enhance service convenience and for advertising purposes. Cookies temporarily store information on your device. They can save you from re-entering information on different pages or future visits.

We use cookies to:

  • · Understand and save users' preferences for future visits.
  • · Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to disable all cookies. You do this through your browser settings (like Google Chrome).
Each browser is a little different, so check your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features may be disabled. This may affect your experience on our site, making it less efficient, and some of our services may not function properly.
We may use third-party tools and services that utilize cookies. In doing so, we might provide non-identifiable customer information to these providers, which is handled according to their privacy policies.
If you wish to disable (opt-out of) advertising via cookies, please do so through the respective providers' sites:

Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies.
Therefore, we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
12. Disclaimer and Limitation of Liability
While the Company takes reasonable measures to protect personal information, the transmission of data over the internet cannot be guaranteed to be completely secure.
Therefore, we cannot ensure or warrant the security of any information you transmit to our website. Any transmission of personal information is at your own risk. We encourage you to take appropriate precautions to protect your personal data when using the internet.
13. Contact for Inquiries

For questions, consultations, complaints, and other requests regarding the handling of personal information, please contact:

  • Contact: UNITEC FOODS Co., Ltd. Personal Information Protection Desk
  • Person in Charge: Personal Information Protection Manager
  • Email: press-utfc@unitecfoods.co.jp

Please note that we do not accept inquiries through direct visits or by phone.

14. Company Information
  • Name: UNITEC FOODS Co., Ltd.
  • Address: 14-4 Kodemmacho, Nihonbashi, Chuo-ku, Tokyo, Japan
  • Representative: Takahiro Ohashi
15. Changes to this Policy

When the Company changes the personal information collected, the purpose of use, or other aspects of this Privacy Policy, we will announce it on our website. The revised Privacy Policy will take effect from the date displayed.

Date of Last Revision: November 1, 2024